IT support best practices

No service, product, or end user is perfect. This saying is especially true when it comes to software and hardware. If an IT support company wants to stay in business and enable growth, it is pertinent that they provide stellar...

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data fabric

The concept of data fabric is emerging as an approach to assist organizations to deal more effectively with fast growing data. It enables tools and applications to access data via various interfaces including Apache KAFKA, Open Database Connectivity, Hadoop Distributed...

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eCommerce businesses

Small eCommerce businesses are vulnerable to malware and other various forms of cyber attacks. Oftentimes, small eCommerce business owners do not understand the importance of cyber security because they have the assumption that cyber criminals only launch attacks of major...

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call quality monitoring

When it comes to creating an omnichannel customer experience, you should not overlook the importance of having a quality voice channel. Recent research has shown that voice is still a reputable channel for handling intricate customer situations. Today, it is...

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improve networking

Whether your goal is to lease a network from a provider or to build your own network from scratch, networking always will be a major focus of attention in an enterprise. Business of all sizes and types will continue to...

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