eCommerce businesses

Small eCommerce businesses are vulnerable to malware and other various forms of cyber attacks. Oftentimes, small eCommerce business owners do not understand the importance of cyber security because they have the assumption that cyber criminals only launch attacks of major...

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call quality monitoring

When it comes to creating an omnichannel customer experience, you should not overlook the importance of having a quality voice channel. Recent research has shown that voice is still a reputable channel for handling intricate customer situations. Today, it is...

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improve networking

Whether your goal is to lease a network from a provider or to build your own network from scratch, networking always will be a major focus of attention in an enterprise. Business of all sizes and types will continue to...

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flaws in modern processors

Cyber security researchers have discovered two potentially serious exploits of modern processor vulnerabilities: The Meltdown exploit and the Spectre exploit. These exploits were designed to leave no traces in traditional log files and could capture encryption keys, passwords, and other...

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successful client onboarding

When your agency manages to land a new client, it is certainly a joyous experience. No matter how long you have been in business, the feeling never gets old. Client onboarding is known as the process of familiarizing a new...

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