Modernize Your Industrial Network Architecture

Modernizing your industrial network architecture is an excellent idea, considering how it can transform your enterprise in more ways than one, and how you can improve productivity along the way. Add to that the fact that the change can help...

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IT support best practices

No service, product, or end user is perfect. This saying is especially true when it comes to software and hardware. If an IT support company wants to stay in business and enable growth, it is pertinent that they provide stellar...

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call quality monitoring

When it comes to creating an omnichannel customer experience, you should not overlook the importance of having a quality voice channel. Recent research has shown that voice is still a reputable channel for handling intricate customer situations. Today, it is...

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successful client onboarding

When your agency manages to land a new client, it is certainly a joyous experience. No matter how long you have been in business, the feeling never gets old. Client onboarding is known as the process of familiarizing a new...

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lean manufacturing practices

Lean manufacturing plays an important role in a lot of industries, due to factors such as cost reduction, reduced cycle time, product and service improvement, and customer satisfaction. The question is: Is it possible to employ lean manufacturing practices when...

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