user security

If you are trying to figure out who is the weakest link in an organization’s security, in the case of a successful security breach, it is typically one of your users. Despite all the security policies and tools that IT...

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enhance MYSQL performance

One way to know that a company or business is performing well in the digital sense is by measuring the performance of applications. Application performance is measured to check whether the user needed to wait longer than the required amount...

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Service level agreement

Service Level Agreements (SLAs) are one of the most important building blocks of any MSP business, and serve an important role in the world of IT services. They help to ensure and build solid provider-client relationships, thus they must be...

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How MSPs can develop better client relationships

Developing and maintaining client relationships is part and parcel of running a successful business. This is especially true for Managed Services Providers (MSPs) that need to take care and maintain their clients' IT infrastructures. MSPs need to get their clients...

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IT operation optimization

These days, businesses are constantly changing and shaped by the ever-adapting face of technology. As trends come and go, IT operations need to be at the forefront of these changes, so they are not left behind in the competitive marketplace....

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