Steps To Take After A Data Breach

steps to take after a data breach

A company’s primary focus should be to take data breach preventative security measures seriously. This not only protects the company from losing data but it also helps to protect clients’ sensitive information from getting in the wrong hands. In case of a data breach, the company stands to lose thousands of dollars and clients at the same time. This is why security teams, administrators and data center managers should work hard at bolstering security at their data centers to prevent a breach. It is one thing to prevent data breaches but what happens next in case of a data breach? These are some of the steps you should take after a data breach.

Assess and Contain

It is safe to say that data breaches are inevitable at one point however good a company’s security system is. So, it is prudent to put reactive measures in place when and if it happens. The first thing a company should do is try to identify how the data breach happened and what systems have been affected. Check the extent of damage done and try finding out what sensitive information the hackers may have access to so that you can begin data breach corrective measures. This process should take a combined effort of both the management and the IT department to try and put the matter under control before it gets out of hand.

Move Quickly

It is one thing to think there might be a security breach and it is another to confirm that it has actually taken place. Once you confirm that there is a security breach you should move quickly and never hesitate. Hackers move very fast and sometimes they just need a few minutes to extract as much information as they can and for this reason you should never waste any time before acting. Every second counts!

Inform Your Clients and Customers

Once you are sure that there was a data breach and you have reactive measures underway, ensure that you contact your client base and inform them of what is happening. This will enable them to take security measures on their part. Most companies fear that by exposing this truth to their client that it will tarnish their reputation but contrary to the truth, clients appreciate this kind of honesty. Make sure that you have all the details you need about the breach so that you can answer your clients as honestly as possible. Assure them you are handling the situation to get everything back in order and under control.

Seek Legal Counsel

Data breaches can easily lead to legal ramifications and for this you need to seek legal counsel and prepare for anything if need be. Some data breaches cause a lot of damage which can cause a company to be tied up in litigations for months. Make sure that you follow all the legal procedures necessary to ensure that your company is well protected from lawsuits.

Prevent Recurring Attacks

After a data breach, isolate all affected systems and try to find where the hack originated from. Most people assume that hacks happen from outsiders but according to research, 58% of data breaches are coined from inside the company. Investigate how the breach took place and once you find the perpetrators, you should take measures to ensure that all the portals used to access the systems are well secured to avoid future hacks.