Having sound network infrastructure is more important than ever today. Financial institutions, for example, require a solid infrastructure that allows them to keep pace with real-time market activities. If that infrastructure crumbles during a transaction or trade, the organization can risk losing millions or even billions of dollars. While some larger institutions may have a financial safety net, smaller businesses just can’t afford to take the potential risks of unexpected network outages. This is where proactive network monitoring comes into play. It is currently one of the best ways to prevent unplanned outages. Let’s proceed by looking at several causes of network outages:
Factors that Can Lead to Network Outages
An outage happens when a device is being prevented from performing the way it was designed to. Common sources of such outages include bottlenecks, configuration issues, environmental factors, and human error. Let’s look at some of them in detail:
- Network bottlenecks
Networks with excessive amounts of contention for resources can experience bottlenecks. Affected devices include memory and CPU. A bottleneck occurs when the flow of data slows down enough that it affects performance. You will need to employ a network monitoring solution that helps you identify potential bottlenecks before they happen.
- The human factor
IT specialists, who work in enterprise-class environments, are often tasked to make changes to devices on a regular basis. With that, human error during these configuration procedures are a major cause of network outages. No matter how many templates are in place, manual processes tend to be prone to error. For example, the technician may accidentally unplug a device and then plugging it back into the wrong port.
- Incompatible configurations
Network changes that have not been properly evaluated can lead to network outages as well. Downtime in these situations can occur on a daily basis, several times a week, or once every couple of years. The impact on the business varies. Down interface links on one’s router are an example of configuration issues that can cause a serious outage. If that link handles your internet traffic, and becomes unresponsive, services such as external traffic and web-browsing will stop working properly.
- Difficult compliance-related conundrums
Some organizations have network compliance requirements in place, which are designed to ensure the security and privacy of their systems and data. If those requirements are not met, they can cause unexpected outages.
Make Proactive Network Monitoring Work for You
It is about time that you employ a proactive approach to detect potential issues early. Here’s how you can get started:
- Utilize smart alerts
Your chosen network monitoring solution should have smart alerting features that notify all IT managers when a device is on the brink of reaching a critical threshold. This way, your managers or you can rectify the issue before an end-user notices there’s something wrong.
- Display status information
Configure your software so that it gives you real-time status updates of your devices, e.g. temperature, availability, uptime, packet loss rate, and response time.
- Facilitate performance monitoring and enable device discovery
Network outage mitigation also starts with tracking all the devices on a network and acquiring their current statuses. Your monitoring software should come with auto-discovery features to find each device on your network. This means that you can avoid manual entry of device information.
All in all, you need to monitor all devices on your network infrastructure proactively before they become major problems. Contact ANEXIO today to learn more about keeping your business up and running.